Built-in microphone records what people say, make it authentic with sound video recording
Desinged for indoor and outdoor, durable ABS plastic housing and braket
Smart IR-Cut Night Vision
The smart IR-Cut filter switches automatically between day and night to reduce color cast in day time and enhance image brightness at night making sure you can get vivid surveillance footage from dawn to dark
Advanced Motion Detection Recording
The motion detection recording function: when motion is detected the DVR will save the footage into hard disk without missing any important events. You can even ensure that false alarms are avoided by setting the motion detection “mask” to block areas with constant movement.
NVR will send you mail automatically if there is any motion detected.
POE Function Optional
Don't need extra power cables or adapters or switch.Plug And Play and easy setup.
Multiple Pixel Selection
5MP 4MP(3MP) 2MP Optional
1) Advanced H.265AI/H.265+ (Compatible with H.265/H.264) video compression
If it is through the public network need to RTSP port open (default is 554), the port in the network service-RTSP can be set
6, About DDNS
Mapped media TCP port: 34567 and HTTP port: 80 (Note: mapping need to be changed to non-80)
Note: The two ports in the network settings can be viewed, can be modified
What domain names are supported?
– CN99 / DynDns / Oray / NO-IP / MYQ-SEE
1,View via PC
Install the CMS(CMS for Windows,VMS for Mac) ( Software in the CD ,or can download online,need contact us )
How to watch via CMS:
How to find “Serial ID” (very important)
2,View via web:
Local login, 192.168.1.10 (camera default IP address)(Cloud website:www.xmeye.net)
3,View via Phone(iOS and Android):
Find “XMEye” in Apple APP or Android Market
When you receive the goods, if you have any questions, please leave a message in the order.
Do not open the dispute, we can properly resolve the issue.
Do not leave a poor feedback, that does not solve any problems!!!
If you have any problems of payment,please contact us!
If you need to buy more goods, but the price is not very cheap, or did not find in our store, please contact us!
1. Item will be shipped within 1-3 business days.
2. Delivery Time:
—-Via Express: Generally 3-10 working days.
—-Via Air Mail: Generally 10-30 working days.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
6.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
7. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Warranty and Return
1.We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
2.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
3.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
1. We guarantee that all our items are “as stated” in their descriptions. We strive for 100% customer satisfaction on every sale we complete.
2. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of WHERE QUALITY ARE SOLD FOR LESS (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://geoponetsales.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.